Yesterday I spoke at the Awana Ministry Meeting to our awesome staff. I spoke on the importance of sharpening your people skills. I challenged the group with this thought: Your ministry will only be as successful as your ability to relate to others. Do you agree? I have discovered that 80% of people who fail in ministry fail for this reason: they don’t relate well to people. The truth is that everyone has room to grow in this area.
So, how can you energize your people skills? Here are 8 points that I shared:
1. Don’t complain. “Do everything without grumbling and arguing.” (Phil 2:14)
No one wants to be around a person who is constantly negative. Be positive. Offer solutions. (Or say nothing.)
2. Smile. “Render service with a good attitude,
as to the Lord and not to men.” (Eph. 6:7)
You might have to force it, but smile! Let people know that you are approachable and friendly.
3. Be a good listener. “A wise man will listen and increase his learning, and a discerning man will obtain guidance.” (Proverbs 1:5)
This is work, but it’s essential for leaders. Look people in the eyes and give them your undivided attention.
4. Be an encourager. “Therefore encourage one another and build each other up…” (1 Thessalonians 5:11a)
Christians should be the best cheerleaders in the world. Words of encouragement (and notes) go a long way.
5. Be thankful. “Give thanks in everything, for this is God’s will for you in Christ Jesus.” (1 Thess 5:18)
Live a life of thankfulness. Stop and think about all that God has done for you. You’ll become a thankful person and people will want to be around you.
6. Be interested in others. “Let another praise you, and not your own mouth – a stranger, and not your own lips.” (
Resist the urge to turn conversations around to yourself. Instead, be genuinely concerned about other people. It goes a long way.
7. Remember people’s names. “Your name is perfume poured out…” (
Song of Solomon 1:3)
Dale Carnegie said, “The sweetest sound a person can hear is his own name.” Do whatever it takes to remember the names of people you meet. It will take work, but the dividends are huge.
8. Be kind. “Love is kind.” (1 Corinthians 13:4)
This seems simple, but kindness is essential to any organization. Kindness is contagious!
If you want your ministry to shine, polish your people skills. When can you start doing all of this? Today!